Meta-Feedback

I'm lookin' at the monkey in the mirror.

My boss has been on a feedback-seeking, awesomeness rampage.  In the last two weeks, I estimate that he has come to me, or other members of our little group, and asked a ton of questions of the "how am I doing" or the "what could we do better" variety.

Perhaps he's stumbled on to this blog, but I can't be tickled given that I've been a bit obsessed lately with the idea of seeking out feedback (see here and here).

In fact, tickled doesn't even really do my reaction justice.  A better word might be "grateful".  Another one might be "flattered", of the "it's nice to know he really gives a shit"-variety.  I mean, I already knew my boss cared, but it was still nice to get some hard behavioral data as evidence of his interest in the opinions of the group.

This series of interactions made me realize something: asking other people how they feel about our performance earns respect.  It indicates empathy, it indicates a desire to improve which, in turn, bodes well for future performance, it indicates a respect for the opinions of others.  All really, really good cognitive qualities.

So, what did I do in the face of all this ass-kicking, feedback seeking behavior on the part of my boss?  I went all Meta up in here and gave the guy some meta-feedback.  Specifically, I said something like: "You want some feedback?  How about this: I think it's awesome how much you've been seeking out feedback from us.  It makes us feel valued and it makes me confident the group is moving in the right direction."  We then high-fived.  I'm joking about the high-five.

Lesson for today? My vote is that if someone has the guts to come to us and ask for feedback, we should show how awesome that is by giving some meta-feedback in return.  It's sure to keep the feedback seeking behavior going strong.